Privacy Policy

This policy explains what personal information 21pay ("we", "us") collects through this website, why we collect it, and the choices you have. We keep it short and plain on purpose.

01Who we are

This website (21pay.tech) is operated by 21pay. For any privacy question or request, write to us at hello@21pay.tech.

02What we collect

We only collect information you choose to give us through the contact form or by email:

• Your full name and work email address, and if you choose to share them, your phone number and Telegram username
• Your company name, website, industry and approximate monthly payment volume
• The message you write to us

We do not use advertising trackers on this website. Cookies are explained in section 05. Like any website, our hosting provider may automatically log basic technical data (such as IP address, browser type and time of visit) for security and to keep the site running.

03How we use it

• To reply to your enquiry and discuss how 21pay can work with your business
• To follow up on that conversation, if you have asked us to
• To keep the website secure and working properly

We do not sell your personal information, and we do not use it for unrelated marketing without your consent. Our legal basis for processing is your consent and our legitimate interest in responding to business enquiries.

04Who we share it with

We share information only with service providers that help us run this website and respond to you, such as our website host, form-handling service and email provider. They may process data only on our instructions. We may also disclose information where the law requires it.

Our fonts are hosted on our own servers, so no third-party font service sees your visit. If you choose to message us on Telegram, Telegram's own privacy policy applies to that conversation.

05Cookies

The first time you visit, we ask how you want us to handle cookies:

• Essential only. We use only what is strictly needed to run the site, such as remembering your cookie choice. No analytics, no advertising.
• Accept all. You also allow analytics cookies, which help us understand which pages are useful. Analytics only ever load after you agree.

We never use cookies to sell or share your data with advertisers. You can change your choice at any time with Cookie settings at the bottom of every page, or clear cookies in your browser.

06International transfers

Our service providers may store or process data outside your country. Where that happens, we rely on appropriate safeguards required by applicable data protection law.

07How long we keep it

We keep enquiry information for as long as needed to respond and follow up, and for no longer than 24 months after our last contact, unless we start a business relationship or the law requires us to keep it longer.

08Your rights

Depending on where you live, including under the EU and UK GDPR and Israel's Privacy Protection Law, you may have the right to access, correct or delete your personal information, to object to or restrict how we use it, and to withdraw your consent at any time. To make a request, email hello@21pay.tech. You may also complain to your local data protection authority.

09Security

We use reasonable technical and organisational measures to protect the information you share with us. No method of transmission over the internet is completely secure, so please avoid sending sensitive payment or card data through the contact form.

10Changes to this policy

We may update this policy from time to time. The version published on this page is always the current one, and if we make a significant change we will make it clear on the website.